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EA's response to serial email problem [message #63152]

Thu, 22 January 2004 13:11

snipesimo
Messages: 764
Registered: February 2003

Karma:

Colonel

There is good news and bad news. First the bad news, #1 the tech is unallowed to put me in direct contact with the tech's who have access to the box and #2 he said that should it be fixed, it is likely that all outstanding emails will never be sent. He told me we will have to make new nicks and re-request serials, but that isn't FOR SURE. The good news is he contacted the tech's and said to try making a new name and requesting a serial in a few days. He also said be sure to wait at least one day after asking for one before assuming it is still broken. If it still doesn't work, I can re-open the trouble ticket with the same tech and move on to the next step in fixing this.

Response (Box Frank L.) - 01/22/2004 01:14 PM
Hello,

Unfortunately, the contact I have with the networking group is
internal-only. The only thing I could suggest would be to reply to this message
in a few days if it still doesn't work. Even after the system sets the
case to 'solved', replying to it will re-activate it.

Thank you for contacting Electronic Arts Online Support,

Frank L.
EA Technical Support

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[Message index]

		EA's response to serial email problem By: snipesimo on Mon, 19 January 2004 18:24
		EA's response to serial email problem By: Alkaline on Mon, 19 January 2004 19:44
		EA's response to serial email problem By: LTKirovy on Mon, 19 January 2004 21:14
		EA's response to serial email problem By: cowmisfit on Tue, 20 January 2004 04:52
		EA's response to serial email problem By: NHJ BV on Tue, 20 January 2004 05:04
		EA's response to serial email problem By: snipesimo on Tue, 20 January 2004 07:18
		EA's response to serial email problem By: Jelly on Tue, 20 January 2004 09:08
		EA's response to serial email problem By: Alkaline on Tue, 20 January 2004 11:36
		EA's response to serial email problem By: terminator 101 on Tue, 20 January 2004 11:43
		EA's response to serial email problem By: NukeIt15 on Tue, 20 January 2004 13:43
		EA's response to serial email problem By: Blazer on Tue, 20 January 2004 16:43
		EA's response to serial email problem By: rm5248 on Tue, 20 January 2004 17:13
		EA's response to serial email problem By: Jaspah on Tue, 20 January 2004 17:55
		EA's response to serial email problem By: snipesimo on Tue, 20 January 2004 17:59
		EA's response to serial email problem By: snipesimo on Tue, 20 January 2004 19:50
		EA's response to serial email problem By: Alkaline on Tue, 20 January 2004 19:53
		EA's response to serial email problem By: Blazer on Tue, 20 January 2004 20:55
		EA's response to serial email problem By: IRON FART on Tue, 20 January 2004 21:00
		EA's response to serial email problem By: NukeIt15 on Tue, 20 January 2004 21:06
		EA's response to serial email problem By: Dante on Wed, 21 January 2004 00:26
		EA's response to serial email problem By: warranto on Wed, 21 January 2004 00:28
		EA's response to serial email problem By: Blazer on Wed, 21 January 2004 01:10
		EA's response to serial email problem By: gibberish on Wed, 21 January 2004 02:14
		EA's response to serial email problem By: NHJ BV on Wed, 21 January 2004 03:17
		EA's response to serial email problem By: laeubi on Wed, 21 January 2004 04:02
		EA's response to serial email problem By: zunnie on Wed, 21 January 2004 05:35
		EA's response to serial email problem By: snipesimo on Wed, 21 January 2004 05:42
		EA's response to serial email problem By: laeubi on Wed, 21 January 2004 08:03
		EA's response to serial email problem By: Xtrm2Matt on Wed, 21 January 2004 10:41
		EA's response to serial email problem By: Crimson on Wed, 21 January 2004 11:34
		EA's response to serial email problem By: Creed3020 on Wed, 21 January 2004 11:48
		EA's response to serial email problem By: gibberish on Wed, 21 January 2004 13:03
		EA's response to serial email problem By: snipesimo on Wed, 21 January 2004 13:04
		EA's response to serial email problem By: K9Trooper on Wed, 21 January 2004 15:17
		EA's response to serial email problem By: IRON FART on Wed, 21 January 2004 16:40
		EA's response to serial email problem By: Blazer on Wed, 21 January 2004 17:39
		EA's response to serial email problem By: IRON FART on Wed, 21 January 2004 18:41
		EA's response to serial email problem By: snipesimo on Wed, 21 January 2004 18:56
		EA's response to serial email problem By: cowmisfit on Wed, 21 January 2004 19:25
		EA's response to serial email problem By: IRON FART on Wed, 21 January 2004 20:19
		EA's response to serial email problem By: NHJ BV on Thu, 22 January 2004 04:27
		EA's response to serial email problem By: Creed3020 on Thu, 22 January 2004 08:22
		EA's response to serial email problem By: Blazer on Thu, 22 January 2004 09:52
		EA's response to serial email problem By: snipesimo on Thu, 22 January 2004 13:11
		EA's response to serial email problem By: cowmisfit on Thu, 22 January 2004 13:27
		EA's response to serial email problem By: kopaka649 on Thu, 22 January 2004 16:36
		EA's response to serial email problem By: egg098 on Sat, 24 January 2004 16:35
		EA's response to serial email problem By: Creed3020 on Sat, 24 January 2004 16:54
		EA's response to serial email problem By: Crimson on Sat, 24 January 2004 19:45
		EA's response to serial email problem By: snipesimo on Sat, 24 January 2004 21:19
		EA's response to serial email problem By: NHJ BV on Sun, 25 January 2004 03:01
		EA's response to serial email problem By: General Havoc on Sun, 25 January 2004 04:32
		EA's response to serial email problem By: Creed3020 on Sun, 25 January 2004 10:37
		EA's response to serial email problem By: Crimson on Sun, 25 January 2004 14:23
		EA's response to serial email problem By: snipesimo on Sun, 25 January 2004 18:37
		EA's response to serial email problem By: dal11 on Sun, 25 January 2004 21:21
		EA's response to serial email problem By: snipesimo on Tue, 27 January 2004 13:09
		EA's response to serial email problem By: Griever92 on Tue, 27 January 2004 21:08
		EA's response to serial email problem By: snipesimo on Wed, 28 January 2004 05:18
		EA's response to serial email problem By: NHJ BV on Wed, 28 January 2004 12:30
		EA's response to serial email problem By: havocide3 on Wed, 28 January 2004 20:31
		EA's response to serial email problem By: Creed3020 on Thu, 29 January 2004 21:13
		EA's response to serial email problem By: NHJ BV on Fri, 30 January 2004 05:50
		EA's response to serial email problem By: havocide3 on Fri, 30 January 2004 06:47
		EA's response to serial email problem By: snipesimo on Fri, 30 January 2004 13:04
		EA's response to serial email problem By: havocide3 on Fri, 30 January 2004 14:52
		EA's response to serial email problem By: xptek_disabled on Sun, 01 February 2004 06:39
		EA's response to serial email problem By: snipesimo on Sun, 01 February 2004 07:07
		EA's response to serial email problem By: kopaka649 on Sun, 01 February 2004 22:01
		EA's response to serial email problem By: rm5248 on Mon, 02 February 2004 14:58
		EA's response to serial email problem By: NHJ BV on Tue, 03 February 2004 03:20
		EA's response to serial email problem By: Ferhago on Tue, 03 February 2004 03:47

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