Command and Conquer: Renegade Official Forums: General Discussion » I contacted EA about the game log problem..

Home » General Discussions » General Discussion » I contacted EA about the game log problem..

Show: Today's Messages :: Polls :: Message Navigator

I contacted EA about the game log problem.. [message #6356]

Fri, 14 March 2003 04:21

p0opies
Messages: 8
Registered: March 2003

Karma:

Recruit

I searched through several EA games to find a online support. Thx to E&B i talked to a Rep. Here's what i got.. Not very helpful info..

EA Tech Sean: Hi, my name is EA Tech Sean. How may I help you?
You: This isnt a problem regarding E&B but with another one of your games that wasnt listed
EA Tech Sean: Yes please.
You: As you may know WS was shutdown and EA took over the Westwood games. Command and Conquer: Renegade has a problem online now
You: The ladder system is messed up somewhere and it doesnt keep logs of games anymore
EA Tech Sean: Nate, I'm sorry, but we only offer Technical Chat support for Motor City Online, Earth & Beyond, The Sims Online, and Ultima Online.
EA Tech Sean: For other games, please use our knowledge base at http://eatech.custhelp.com. Click "Click Here" tab under "TECHNICAL SUPPORT" section to search the knowledge base.
EA Tech Sean: If you are unable to find a solution there, click the "Ask a Question" link to submit your question, and a technical support representative will reply to you as soon as possible.
You: Do you know who i can talk to?
You: It's your servers not a technical problem i can fix
You: It's not my game, its your own servers
You: it doesnt affect me it affects everyone
You: Is there anyone who can help me with this issue?
You: Hello?
EA Tech Sean: I apologize for the inconvenience caused to you, I would request you to please e-mail your issue and I assure you that you will recieve a resolution to your issue at the earliest.
EA Tech Sean: Is there anything else I can assist you with?
You: Perhaps an e-mail address? I mean c'mon it is your company, can you at least give me an e-mail address?
EA Tech Sean: Please visit http://eatech.custhelp.com. Click "Click Here" tab under "TECHNICAL SUPPORT" section, click the "Ask a Question" link to submit your question, and a technical support representative will reply to you as soon as possible.
You: thx
EA Tech Sean: Is there anything else I can assist you with?
You: nope
EA Tech Sean: Have a good day Nate, and thank you for contacting EA.com Technical Chat support.

Report message to a moderator

[Message index]

		I contacted EA about the game log problem.. By: p0opies on Fri, 14 March 2003 04:21
		I contacted EA about the game log problem.. By: Sir Kane on Fri, 14 March 2003 04:26
		I contacted EA about the game log problem.. By: p0opies on Fri, 14 March 2003 04:37
		I contacted EA about the game log problem.. By: Sk8rRIMuk on Fri, 14 March 2003 04:47
		I contacted EA about the game log problem.. By: Commando no. 448 on Fri, 14 March 2003 05:29
		I contacted EA about the game log problem.. By: Demolition man on Fri, 14 March 2003 07:10
		I contacted EA about the game log problem.. By: Jim Goose on Fri, 14 March 2003 09:54

Previous Topic:	Did EA truly ruin EA vote
Next Topic:	OT: Have a Happy St. Patrick's Day Weekend.

Goto Forum:

-=] Back to Top [=-

[ Syndicate this forum (XML) ] [

] [

]

Current Time: Sun May 19 08:47:53 MST 2024

Total time taken to generate the page: 0.00669 seconds