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icon4.gif  virus problem [message #372487] Tue, 17 February 2009 14:31 Go to next message
Muad Dib15 is currently offline  Muad Dib15
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Colonel

My computer says that it is under attack by a virus. What should I do? Exclamation Exclamation Exclamation Exclamation Exclamation Exclamation Exclamation This is not spam, I am dead serious.

Re: virus problem [message #372488 is a reply to message #372487] Tue, 17 February 2009 14:34 Go to previous messageGo to next message
nikki6ixx is currently offline  nikki6ixx
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General (2 Stars)
Maybe find out exactly what it's called, and then see if Symantec offers a 'Removal Tool' for it.

http://www.symantec.com/business/security_response/removaltools.jsp

If not, then at least people on here would know what you're dealing with.


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Aircraftkiller wrote on Fri, 10 January 2014 16:56

The only game where everyone competes to be an e-janitor.
Re: virus problem [message #372494 is a reply to message #372487] Tue, 17 February 2009 15:37 Go to previous messageGo to next message
SlikRik is currently offline  SlikRik
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1.) Make sure you've got a current anti-virus program installed, as well as a good anti-malware program (I recommend Spybot or Malwarebytes), and make sure both are up to date in terms of virus definitions and other updates.

2.) Restart your computer in safe mode, and run those scans to their max ability.

3.) While in safe mode, open up msconfig (Start > Run, type "msconfig", no quotes). Be careful with this utility. Click the startup tab. Disable suspicious entries. When in doubt, Google it.

Should help considerably.


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Canadacdn wrote on Wed, 02 July 2008 15:52

If you don't want EA to get any credit, destroy their Refinery. Duh.

Re: virus problem [message #372541 is a reply to message #372487] Wed, 18 February 2009 07:48 Go to previous messageGo to next message
CarrierII is currently offline  CarrierII
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General (3 Stars)

Tech support - other.

Moved.


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Re: virus problem [message #375357 is a reply to message #372487] Sat, 07 March 2009 19:29 Go to previous messageGo to next message
Veyrdite is currently offline  Veyrdite
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Registered: August 2006
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General (1 Star)
1. Safe-mode with networking
2. Download and install either AVG, Avast! or your free AV software of choice
3. Run it
4. If it doesn't work, try another.

DO NOT google 'how do I get rid of *virusname*' as your hosts file may be infected and direct you to sites that are simply other variations of what you have.

5. If all else fails, install Linux


WOL: Veyrdite Previously: Dthdealer ( a long time ago )

[Updated on: Sat, 07 March 2009 19:29]

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Re: virus problem [message #376000 is a reply to message #372487] Thu, 12 March 2009 20:41 Go to previous message
slosha is currently offline  slosha
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General (1 Star)
anti-virus is of course something you need. avg free edition is sufficient.

The road I cruise is a bitch now, baby.
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