| Renguard Connection problem [message #418968] |
Sun, 31 January 2010 13:49  |
SilverDwn
Messages: 78
Registered: December 2007
Karma: 0
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Hi,
I recently moved house. My re-guard used to work fine before but since I moved, when I attempt to start renegade using game.exe, the renguard Window appears, then 17 seconds later I get the message:
Failed to receive list of available servers. Check your internet connection.
I read the FAQ. There is no software firewall restricting me as it worked at my old house on the same computer.
My Internet router, it blocks pings from the net and has an option to prevent DOS and port scans. I'd rather leave these on tbh or at least only allow ports which renguard requires.
Can anyone advise please?
Thanks in advance
[Updated on: Sun, 31 January 2010 13:59] Report message to a moderator |
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| Re: Renguard Connection problem [message #419202 is a reply to message #418968] |
Thu, 04 February 2010 15:10  |
Sean
Messages: 822
Registered: February 2009
Karma: 0
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Colonel |
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If you have a firewall, check if it is not blocking game.exe. Also check if Windows firewall is on.
If that fails, then I suggest a full reinstall, as I don't really know what's wrong. Most likely its to do with your connection and/or firewall tho.
Edit: Jus also thought, if you use a router then make sure that game.exe is added to exceptions, or make sure that the router isn't blocking the ports.
Hope this helps.
Head admin at TmX (The Matrix Sniper server)
irc.thematrixserver.com
The Matrix Sniper: 188.138.84.134:4576
[Updated on: Thu, 04 February 2010 15:11] Report message to a moderator |
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| Re: Renguard Connection problem [message #419342 is a reply to message #418968] |
Sun, 07 February 2010 07:56 |
SilverDwn
Messages: 78
Registered: December 2007
Karma: 0
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Hi Azazel, Thanks for the reply.
I've tried this a couple of times since I created the post. One time I actually connected and logged on. And I logged on just now fine.
Then I tried a couple of times in the week and it failed (same error).
This confirms that the issue is intermittent.
I've ruled out my PC as im confident there is no issue there but i'm certain there is a network problem somewhere either with my DSL router (shared by 5 other people) or possibly an ISP issue.
When it happens again im going to post a packet capture for anyone whos technical to see whats going on.
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